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Help and support

Image of green smiling hand character and purple 'Thumbs up' character.
Image of green smiling hand character and purple 'Thumbs up' character.
Image of green smiling hand character and purple 'Thumbs up' character. Copyright Jack Sachs.

We've put together some top tips to help you look after yourself and make sure you succeed.


  • Illustration Safe Spaces Marja De Sanctis

    Counselling, chaplaincy and wellbeing advice

    Access free and confidential support with emotional or course related issues, and free 24 hour online mental health support. Our chaplaincy service also provides faith and spiritual support.

  • A group of UAL students meeting therapy puppies
    A group of UAL students meeting therapy puppies for a University Mental Health Day 2019 event

    Staying social and active  

    Find out what’s on with your Student’s Union including Arts Active, sports clubs, societies and much more.

  • Students at cocktail masterclass

    Arts SU Companion Scheme  

    Connect and collaborate with students from across UAL.

  • Student working on a collage
    © Alys Tomlinson, Sketchbook by Cynthia Porta Fernandez, Foundation Diploma in Art and Design, Camberwell College of Arts.

    Tell Someone

    Report incidents and access support in relation to racism, bullying, harassment or sexual violence.


  • Research student at a desk with books
    By Ana Escobar,

    Academic Support  

    If you need a bit more support with your studies, Academic Support Online can help with teaching, guidance, workshops, and online learning materials. Log in with your UAL details to see what's available.

  • Language Development

    See how Language Development support can help you build your skills in fluency and pronunciation of English as an additional language.

  • Rows of books and open area at CSM Library
    Image courtesy of UAL,


    Make full use of our study spaces, technology and resources, and find out more about our Library services.

  • Student in a studio, using a laptop
    © Alys Tomlinson, Craig Green working in the Studio, MA Games Design, London College of Communication.

    Online study tools

    Find out more on the tools you’ll be using for your online classes.

Disability support

  • Disability and Dyslexia service

    Our Disability Advisers are an excellent resource to help you create a plan and work with your course team to meet your needs.

  • Two PCs
    Courtesy of UAL,

    Assistive technology

    Whether it’s the software on our computers or the free apps we recommend for your phones and tablets, there are many tools out there to help you with your learning.

Money and security

  • Online Form
    Complete our online form

    Student advice service

    Our Student Advice Service can provide information and advice about funding options available to cover tuition fees, living costs and course costs.

  • An illustration of someone surfing on a credit card
    Illustration: Money by Gabriele Lorusso

    Money saving tips

    Take a look through our money saving advice and take advantage of student discounts.

  • Ben Sullivan, MA Visual Arts: Fine Art Digital, Camberwell College of Arts, 2019, David Poultney

    Cyber security

    Scammers operate online and on the phone. Never give your personal details, including bank information, to someone you don't know. If you suspect you've been scammed, contact Arts SU or Student Services for support.

  • Textiles artwork by Lucie Hands

    Personal security

    London is a safe city, but there are a number of simple steps you can take to ensure that you protect yourself and your belongings - read our top tips.


  • A student wearing a face covering is sat down on a table with clear signage indicating where they can sit
    Frame from UAL COVID-19 health and safety film

    COVID-19 Community Pledge

    We have created a COVID-19 Community Pledge - recognising the vital role we all play in keeping each other safe.

  • Helen Kemp, Chelsea, BA Textiles degree show, 2007

    Health advisers

    The Health Advice Service provides advice and information on physical health and mental wellbeing to UAL students.

  • A student sketching in the studio
    Giannah Snagg sketching in the studio. Photo: Alys Tomlinson

    Studying and creating safely from home

    Read our advice on how to study and create work safely from home.

  • Drop In
    Reserve a drop in slot

    Registering with a doctor

    Register with a GP in London at the beginning of your studies, even if you are already registered elsewhere in the UK.

Your development

  • Building a porfolio
    Gracie Dahl, Image by Gracie Dahl

    Careers and Employability

    Careers and Employability empowers UAL students and graduates to make a living doing what they love.

  • Wimbledon Library. Image by Zarar Chaudhri, 2013
    Wimbledon Library. Image by Zarar Chaudhri, 2013


    Portfolio is an exclusive platform for UAL students to showcase their work.

  • Photo of a letter print that says For Hire
    Process photography, LCC. Photo by Lewis Bush

    Arts Temps

    Earn extra money and gain valuable work experience to build your CV.

  • Student in a design studio

    Creative Opportunities  

    Find paid internships and jobs in the creative industries. Search Creative Opportunities - UAL’s jobs board for students and graduates.