Help and support

Access free and confidential support with emotional or course related issues, and free 24 hour online mental health support. Our chaplaincy service also provides faith and spiritual support.

Find out what’s on with your Student’s Union including Arts Active, sports clubs, societies and much more.

Connect and collaborate with students from across UAL.

Report incidents and access support in relation to racism, bullying, harassment or sexual violence.

If you need a bit more support with your studies, Academic Support Online can help with teaching, guidance, workshops, and online learning materials. Log in with your UAL details to see what's available.

See how Language Development support can help you build your skills in fluency and pronunciation of English as an additional language.

Make full use of our study spaces, technology and resources, and find out more about our Library services.

Find out more on the tools you’ll be using for your online classes.

Our Disability Advisers are an excellent resource to help you create a plan and work with your course team to meet your needs.

Whether it’s the software on our computers or the free apps we recommend for your phones and tablets, there are many tools out there to help you with your learning.

Our Student Advice Service can provide information and advice about funding options available to cover tuition fees, living costs and course costs.

Take a look through our money saving advice and take advantage of student discounts.

Scammers operate online and on the phone. Never give your personal details, including bank information, to someone you don't know. If you suspect you've been scammed, contact Arts SU or Student Services for support.

London is a safe city, but there are a number of simple steps you can take to ensure that you protect yourself and your belongings - read our top tips.

We have created a COVID-19 Community Pledge - recognising the vital role we all play in keeping each other safe.

The Health Advice Service provides advice and information on physical health and mental wellbeing to UAL students.

Read our advice on how to study and create work safely from home.

Register with a GP in London at the beginning of your studies, even if you are already registered elsewhere in the UK.